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Privacy Policy

Last updated: 1st January 2025

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RAAS IT trading as: Reach, Adapt, Achieve Succeed IT (referred to as "we," "us," or "our") is dedicated to protecting the privacy of individuals who engage with our mentorship services. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with applicable data protection regulations, including GDPR.

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1. Data Collection

We collect personal data to deliver and enhance our mentorship services effectively.

Types of Data Collected:

  • Individuals Seeking Mentorship: Name, contact details (e.g., email address, phone number), career goals, education history, certifications, and feedback from sessions.

  • Website Visitors: IP addresses, browser type, cookies, and usage data.

Sources of Data Collection:

  • Directly from individuals (e.g., via forms, email, or consultation calls).

  • Automatically through website interactions (e.g., analytics tools and cookies).

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2. Data Usage

We use the data collected for the following purposes:

  • Providing personalized mentorship services.

  • Communicating with individuals about sessions, progress, and related resources.

  • Improving our services based on feedback and analytics.

  • Sending newsletters, updates, and relevant opportunities.

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3. Data Sharing

We share personal data only when necessary and in the following contexts:

  • With Trusted Service Providers: For services like payment processing, communication tools, or analytics.

  • Legal Requirements: If required by law or during legal proceedings.

We do not sell or rent personal data to third parties.

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4. Data Storage and Security

We prioritize the security of your data and take the following measures:

  • All personal data is stored on encrypted systems.

  • We use SaaS products that comply with GDPR standards and include Multi-Factor Authentication (MFA) and encryption.

  • Data retention is limited to the time necessary to fulfill the purposes outlined in this policy.

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5. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience.

Types of Cookies Used:

  • Essential Cookies: Necessary for the website to function properly.

  • Analytics Cookies: Used to analyze website usage and improve performance.

You can manage your cookie preferences through your browser settings.

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6. Rights of Individuals

You have the following rights concerning your data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate data.

  • Deletion: Request the deletion of your data.

  • Restriction: Restrict data processing under certain circumstances.

  • Objection: Object to data processing based on legitimate interests.

  • Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us at the details provided below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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8. Legal Basis for Processing

We process your data based on:

  • Your consent.

  • The performance of a contract.

  • Legitimate interests to provide and improve our services.

  • Compliance with legal obligations.

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9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: contact@raasit.co.uk

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10. Policy Updates

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, with the "Last Updated" date clearly indicated.

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